Legal
Effective 2026
The Clearbridge AI Readiness Index (“CARI”, the “Service”) is operated by Clearbridge Business Solutions (“Clearbridge”, “we”, “us”). By creating an account, accepting an invitation, or otherwise using the Service, you agree to these Terms of Service. If you are using the Service on behalf of an organization, you represent that you are authorized to accept these terms on its behalf.
CARI is a self-assessment tool that produces an AI-readiness score, profile, and recommendations based on the responses you provide. The outputs are informational and are intended to support, not replace, professional judgment. We do not guarantee any particular business outcome from using the Service or following its recommendations.
You must provide accurate information and keep your password confidential. You are responsible for activity that occurs under your account. You must be at least the age of majority in your jurisdiction and use the Service for legitimate business purposes only. We may suspend or terminate accounts that violate these terms or that we reasonably believe are being used abusively.
You agree not to: misuse the Service; attempt to gain unauthorized access to it or to other users’ data; interfere with its operation; scrape or harvest data; submit unlawful, infringing, or harmful content; or use the Service to build a competing product. We apply rate limiting and other protections and may restrict access to preserve security and availability.
You retain ownership of the information you submit. You grant Clearbridge a licence to process that information to operate the Service, generate your results, and, for invited company assessments, to compile aggregated, organization-level reporting for the sponsoring organization. Our handling of personal information is described in our Privacy Policy.
Where you are invited to participate in an organization’s assessment, your individual responses contribute to a confidential leadership report prepared for that organization and for Clearbridge. Individual question-level responses may be visible to Clearbridge advisors supporting that organization. Do not submit confidential information you are not authorized to share.
The Service, including its questions, scoring methodology, branding, and reports, is owned by Clearbridge and protected by intellectual-property laws. Except for the rights expressly granted to you, no rights are transferred.
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. Benchmark figures are estimates calibrated to publicly available AI-maturity research and to data collected within the Service; they are not guarantees.
To the fullest extent permitted by law, Clearbridge will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amounts you paid (if any) for the Service in the twelve months before the claim arose.
We may modify the Service or these terms from time to time. If we make material changes, we will take reasonable steps to notify you. Your continued use of the Service after changes take effect constitutes acceptance of the updated terms.
You may stop using the Service at any time, and individual account holders may delete their account from the dashboard. We may suspend or terminate access for violations of these terms. Provisions that by their nature should survive termination will survive.
These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. Courts located in British Columbia will have exclusive jurisdiction over disputes, subject to any mandatory consumer protections that apply to you.
Questions about these terms can be sent to privacy@clearbridge.io.